Privacy policy

Dernière mise à jour : 30 juin 2025

1. Who We Are

YouShape is an online store powered by Shopify, allowing us to offer our products and services online. You can contact us at:
📧 contact@youshape.fr

2. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact Information: name, postal address, email, phone number

  • Payment Data: credit card or other payment information

  • Account Information: username, password, preferences

  • Purchase History: products ordered, returned, or added to the cart

  • Browsing Data: IP address, browser type, pages visited, site interactions

  • Messages: communications via our customer service or contact form

3. How We Collect Your Data

Your data may be collected:

  • Directly from you when you place an order, create an account, or contact us

  • Automatically through cookies and analytics tools

  • Through service providers, such as Shopify, our payment or marketing services

4. Use of Your Data

We use your data to:

  • Process and deliver your orders

  • Manage your customer account

  • Send you important or promotional communications (if you have consented)

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

5. Sharing Your Data

Your personal information may be shared with:

  • Shopify, our store host

  • Logistic, payment, marketing, or customer service providers

  • Legal authorities, if required by law

For more information on how Shopify handles your data, see:
📄 Shopify Privacy Policy

6. Cookies & Similar Technologies

We use cookies to:

  • Keep you logged in

  • Analyze site usage

  • Personalize your experience

You can disable them at any time in your browser settings.

7. Your Rights

Under the GDPR (General Data Protection Regulation), you have the right to:

  • Access: know what data we hold about you

  • Rectification: correct inaccurate data

  • Erasure: request deletion of your data

  • Objection: opt out of certain processing, such as marketing

  • Portability: receive a copy of your data

To exercise these rights, contact us at:
📧 contact@youshape.fr

8. Security

We take technical and organizational measures to secure your data. However, no system is completely foolproof.

9. Retention

We retain your data as long as necessary to:

  • Comply with the law

  • Manage our customer relationship

  • Protect our legal rights

10. Children

Our website is not intended for minors under 18. We do not knowingly collect data about children.

11. Changes

We may update this policy. Any changes will be posted on this page with the updated date.

12. Contact

For any questions regarding your personal data or this policy:
📧 contact@youshape.fr