Shipping policy

📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, including a tracking number.

🌍 Shipping Areas
We currently deliver to the following areas:

• Australia

🚚 Estimated Delivery Times
The estimated delivery time is 9 business days.

These times are indicative and may vary depending on the destination and the season (holidays, promotions, etc.).

💰 Shipping Fees
Shipping costs are calculated and displayed at checkout.

✈️ Order Tracking
Once your order has been shipped, you will receive an email with a tracking link, allowing you to monitor your shipment in real time.

📦 Delays and Lost Packages
YouShape is not responsible for delays caused by carriers, customs, or unforeseen events. If any issues arise, please contact our customer service at contact@youshape.fr so we can assist you.

📬 Incorrect Address or Unclaimed Packages
Please ensure your shipping address is correct. In case of an error or if the package is returned to the sender, reshipping costs will be your responsibility.